1. Introduction
At Terra Safaris, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you use our website and services.
2. Data Collected
Information We Collect
- Personal Information: When you book a safari, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, and payment details.
- Non-Personal Information: We also collect non-personal information such as your IP address, browser type, and browsing activity on our website. This helps us improve the user experience.
3. How We Use Your Information
- Booking and Reservations: We use your personal information to process and manage your bookings and reservations.
- Communication: We may use your contact details to send you updates about your trip, respond to inquiries, or provide information about new offers and promotions.
- Improving Our Services: Non-personal data helps us improve our website functionality, design, and overall customer experience.
4. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and other technologies to ensure that your information is safe.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners, such as hotels, airlines, or safari guides, to facilitate your travel experience. All partners are required to maintain the confidentiality of your information.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and provide personalized services. You can disable cookies in your browser settings if you prefer not to allow this tracking.
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request the correction or deletion of your data.
- Opt-out of marketing communications at any time.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Changes to This Policy
We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on our website, and the updated policy will take effect immediately upon posting.
By using our website and services, you agree to the terms outlined in this Privacy Policy.